Yale® offers a Lifetime Limited Warranty with a Total Satisfaction Guarantee on its Design Elements™ from Yale®,  YH Collection from Yale®, and New Traditions® from Yale® product lines.

The Yale® Lifetime Limited Warranty is one of the most extensive in the industry. It warrants against all defects in workmanship, materials and operation for our Residential line of products (Design Elements from Yale, YH Collection from Yale, New Traditions from Yale, and Interconnected Series) for as long as such lockset is used by the original end user of the product.

To download the Yale® Lifetime Limited Warranty, click here

Do you think you may have a warranty claim or needed repair?
We will be happy to determine whether your locksets can be returned for repair or replacement. Contact us at Yale® Customer Service at 1-800-438-1951.

Our Frequently Asked Questions section of our website also offers answers to many warranty questions.